Refund policy

We accept returns of full-price, undamaged, and unused items. All sales final once your returns window expires (see below). All promotional and sale items are final and not eligible for returns.

To prepare for your return, please include all original receipts, tags and accompanying packaging (i.e. drawstring bag / shoe box). Return items must be securely fastened and sealed within the original mailer or repackaged in a new, reused mailer. Do not affix tape, shipping labels and stickers on shoe box.

Original shipping fees are nonrefundable. We reserve the right to charge a restocking fee or refuse any returned item that does not meet our return policy. You have been warned.

Once your return has been received, we aim to process it within 10 business days. All approved returns will be processed back to your original mode of payment.